Position Summary
Our Local Rep Network is a diverse, collaborative group of individuals from various professional backgrounds all across the United States. Each Local Rep is a global expert who represents LPI Learning and cultural exchange in their community while working part-time from home as an independent contractor and supplementing their income.
Reps promote the following programs: Agent Au Pair, The Cultural Exchange Project, Renzulli Learning, LPI Renzulli Creativity Programs, and LPI Study in the USA.
The Local Rep Position
Local Reps support host families and international exchange visitors during their program year together. They are responsible to ensure the well-being of the exchange visitor as trusted mentors and provide top-notch client services to their host families while upholding program rules and regulations. The Rep serves as a mentor to international students and au pairs, organizes intercultural experiences to help students integrate and actively builds global education in a local area. With multiple program offerings, LPI Learning encourages participation with multiple programs, creating a single unified field network of experienced professionals.
Local Rep Responsibilities
- Promote philosophies in the Department of State Au Pair Exchange Program Brochure
- Uphold the Department of State Au Pair Regulations
- Interview and screen all host family members in their home environment at least four (4) weeks prior to exchange visitor arrival (for new host families)
- Collect and review the host’s Household Guide prior to exchange visitor arrival for each new placement
- Video call with exchange visitors within 48 hours of arrival to ensure their safe arrival and well-being
- Facilitate the agency’s orientation process with all host family members and the exchange visitor within the first two weeks of arrival
- Conduct fun, engaging monthly meetings with exchange visitors and monitor attendance
- Collaborate with the Local Rep Network to facilitate new connections among exchange visitors
- Maintain monthly two-way communication with hosts and answer common questions
- Submit a monthly report for each placement between the1st-15th of each month
- Serve as the main point person for hosts and exchange visitors throughout their program year
- Follow our proven conflict resolution process and serve as a neutral, third-party support
- Document factual information from both parties upon initial complaint from the host or exchange visitor
- Facilitate mediation between the exchange visitor and their host if requested by management in response to placement issues
- Promote agency programs within personal networks and community groups
The Ideal Candidate
- 25+ years old
- College degree highly preferred
- Must submit and pass a background check
- Must be a U.S. citizen or legally authorized to work in the United States
- Access to a personal vehicle and drivers license (individual exceptions may be made for urban dwellers)
- Tech and social media savvy with personal smartphone and laptop with reliable home wifi
- Flexible evening and weekend availability
- Willing to commit to the position for a minimum of one (1) year
- 5+ years professional work experience
- Comfortable working independently from home with minimal supervision
- Professional background in client services / social work / education preferred
- Passionate about cultural exchange and international education
- Has traveled abroad or studied language and culture preferred
- English language proficiency; bi-lingual is a plus but not required
- Strong written and verbal communication skills
- Ability to navigate conflict resolution and de-escalate high stress situations
- Must live within a one (1) hour drive from program market areas
- Work part-time from home and set your own office hours (evening & weekend)
- Supplement your income and earn $50 to $500+ monthly based on local demand
- Engage in unique cultural experiences with international exchange visitors from around the world
- Connect with a national network of globally minded individuals
- Receive online training and ongoing support
- 25% off Agent Au Pair program fees after 6 months in the position
- Access to our Renzulli Learning Home Edition at no cost: renzullihome.com
- 25% off of program fees for The Cultural Exchange Project: culturalexchangeproject.org after 6 months in the position
Steps to Become a Local Rep
- Application Submission
- Manager Review
- Phone Screen
- Group Discussion Zoom Interview
- Reference Checks & Hiring Documents
- Self-Guided Initial Online Training
- Background Check
- Shadow a Local Rep Virtually
- Live Group Zoom Training
- Host Family & Au Pair Email Introductions
Familiarize yourself with our compensation structure. Local Reps are 1099 independent contractors who earn compensation for activities completed. Report submission of a completed activity prompts payment via direct deposit during upcoming scheduled payroll cycles. Yes, it’s really that easy!
About the Au Pair Program
Read this: J-1 Fact Sheet to learn more about the Exchange Visitor Program
Watch this video: The Intent, History, Rules and Critiques of the Au Pair Program
Read this: The Department of State Au Pair Exchange Program Brochure
Watch this video: How the J-1 Visa Au Pair Program Creates a Global Family
Watch this video: A brief introduction to the J-1 Au Pair Program